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Hot Water Systems

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No matter what the hot water system, we can install, service or repair it fast!

No one wants to be caught out in the cold with a broken hot water system. Luckily Metropolitan Plumbing is always on call for repairs, maintenance and installation. Whatever the issue, we can get your hot water flowing in no time!

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Hot Water System Repairs

Dealing with an underperforming boiler or broken hot water system is never fun. Cold showers in the morning, boiling the kettle for dishes; it’s such a hassle.

In short, we know how much hot water means to your daily routine. That’s why Metropolitan Plumbing is here to get your supply of hot water fired up again 24/7! That’s right, when something goes wrong at 8 am on a school day or 10 pm on the weekend, our plumbers are always ready.

You can say goodbye to leaks or frozen water, and say hello to a freshly repaired natural gas or electric hot water system – or perhaps even a brand new one!

Types of Water Heaters

With over 25 years of experience in the hot water industry, Metropolitan Plumbing has seen it all when it comes to water heating systems. Our plumbers work with all types of hot water systems, including:

  • Continuous flow or tankless water heaters (natural gas and electric)
  • Storage tank water heaters (gas and electric)
  • Solar water heaters
  • Hybrid water heater systems
  • Heat pump water heaters

We’ve seen storage tank hot water units evolve into environmentally friendly, eco-efficient appliances, and we know all the tips and tricks to get your system working again.

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Benefits of a Hot Water Service

No matter the type of water heater you have, we can see to all of its needs. But you may be wondering why you actually need a service – or how often.

You should have a hot water heater serviced regularly to prolong its life. You’ll certainly encounter some plumbing problems during its life, and there are some clear signs you need to call in a qualified plumber.

Some of the most common problems you might encounter with your water heater include:

  • Discoloured or rusty water
  • Running out of hot water quickly
  • Strange noises from the tank (banging, whistling)
  • Leaking or pooling water around the tank
  • No hot water at all
  • The pilot light regularly goes out (gas hot water systems)

Working with everything from continuous flow tankless water heaters, to electric storage tanks, solar hot water systems and even heat pumps, Metropolitan Plumbing has knowledge of all hot water heaters. Our expert technicians will always give you a long-term solution and maximum benefit.

How Long Do Hot Water Heaters Last?

Hot water systems are expected to last anywhere between 10-15 years. Your location, usage and the type of hot water heater will always determine its life expectancy.

Some parts within the system will last longer than others, which is why a regular yearly service is often best to pick up any minor imperfections or faults. When a plumber checks out your hot water they can accurately identify any parts which need to be repaired or replaced.

Or they may even recommend a full replacement of the hot water unit if age and other factors mean it’s beyond repair. A regular service will help you save money on large costs down the track, though, and can keep your water steaming hot!

While on-site, your plumber will inspect parts such as the following:

  • Tempering valve
  • Pressure relief valve
  • Sacrificial anode
  • Thermostat
  • Thermocouple

A gas storage hot water system will have some unique features when compared to a wall-mounted gas instantaneous system, whiles solar and electric will also need their own specialised service.

Metropolitan Plumbing can do it all, so call us today for a reliable and thorough inspection.

Emergency Hot Water Plumbers

Our plumbers operate 24/7, every day of the year for your absolute convenience. That’s because we know there’s no rhyme nor reason to a hot water system deciding to break down. When that happens you definitely want a local plumber straight away.

Metropolitan Plumbing can alleviate your worries. We’ll be at your door within the hour* for all hot water emergencies and no matter what time you call, there are no after-hours charges. Weekends and public holidays included.

We charge fixed rate prices on all jobs. So when you give us a call for a hot water check-up, we’ll investigate the issue and then provide an upfront, fixed-price quote so you know exactly what’s coming. There are no surprises with Metropolitan Plumbing or your local 24/7 plumber.

Not sure if you need a plumber, electrician or gas fitter? Metropolitan has licensed technicians available for all emergencies, with experience in all areas! That’s so we can take care of any and all problems for your:

Interest Free** Hot Water Systems

There’s no need to be worried about the cost of your hot water system installation or repairs with Metropolitan Plumbing. We have a range of interest free** payment plans for eligible customers which take away all the stress associated with a bigger job.

With hot water heaters lasting anywhere between 10-15 years on average, sometimes you still can’t plan for a major breakdown. Even the most prepared homeowner or renter can never quite be ready for hot water failure.

With access to our payment plans through Humm and Zip, you can spread out the cost and ensure you’re always in charge of your own finances.

You have the flexibility of weekly, fortnightly or monthly instalments. Some plans even accept a $0 deposit, so you pay nothing upfront. Your plumber can take you through the easy application process on site and approval usually takes only a few minutes.

We also accept payment by cash, cheque and credit card (Visa, Mastercard or American Express).

This means your hot water repairs can begin straight away. There’s no need to put up with cold water for days on end.

For more information on all of our hot water services, or to book a hot water expert today, contact Metropolitan Plumbing.

Brands We Work With

Regular servicing will prolong the life of your hot water system, and also ensure it is working with optimal energy efficiency. An inefficient hot water system will waste water and energy, ultimately costing you more money.

For your convenience, we work with a range of water heater brands, styles and models. When it comes to installation, we can even supply our own from recognised and reputable companies. We work with the likes of:

From gas tankless water heaters to heat pump systems and solar water heaters, when it comes to energy efficient water heating, Metropolitan Plumbing has you covered across all brands, types and systems.

Hot Water Systems Services Across Australia

Metropolitan Plumbing installs, replaces, repairs and services all types of water heaters across most major cities of mainland Australia. Whether you have a solar water heater in South Australia or a gas tankless water heater in Victoria, you can count on us to have your new water heater installed with maximum ease.

We install, service, replace and repair all water heater types in:

So when you’re in a jam and need an emergency after-hours plumber, or just want to book a weekday visit, Metropolitan Plumbing is the team for you.

FAQ – What You Need to Know About Hot Water Systems

Whatever your hot water system question is, we've answered it here.

Each manufacturer will recommend a different amount of time between hot water services. Each component and mechanism will need to be checked at different time intervals. Here is a rough guide as to when they should be tested:
  • Pressure relief valve – every 6 months
  • Expansion control valve – every 6 months
  • Pressure limiting valve – every 3-5 years
  • Tempering valve – every 3-5 years
  • Isolation non-return valve – every 3-5 years
  • Sacrificial anode – every 3-5 years
  • Element – every 3-5 years
  • Thermostat – every 3-5 years
  • Thermocouple – every 3-5 years
The age of your system may determine whether it’s better to repair or replace it. On average, hot water heaters last 10-15 years. If you’re in the last few years of that lifespan then replacement is typically going to be more cost-efficient in the long run. Modern units have better energy efficiency and will save you money on running costs. You may also be able to upgrade from a storage tank to a more efficient instant hot water unit or swap from electricity to gas or solar. If the hot water heater is a newer model then your plumber can probably repair it and, unless it’s a serious problem, won’t need to consider replacement.
Few things are worse than jumping into the shower on a cold morning to find your hot water pressure just isn’t cutting it. It’s a common problem in Australian homes, but the good news is that it’s normally a relatively straightforward fix. Common causes include:
  • Sediment in the system
  • Water main problems
  • Partially closed valve
  • Water heater malfunction
Low water pressure could also be caused by leaking or rusty pipes, or in the shower perhaps a lacklustre showerhead. If that’s the case and your hot water system isn’t to blame, our plumbers will still see out the job and fix your pressure.
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1 Hour* Emergency Service

For all general maintenance and emergency services, we can be there within the hour and deliver same day services.

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Interest Free Payment Options**

We offer convenient interest free options, as well as Zip Pay, so you can pay in easy and flexible instalments.

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Electrical, plumbing and air conditioning work is essential and we will be available to do the jobs you require in your home. Our friendly technicians are taking all precautionary measures and keeping to best hygiene practices.

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Our Promise to You

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We believe in transparency. We will guide you through our process, answer your questions and provide you with an upfront, no obligation fixed prices.

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No matter how big or small the job is, whether you're a new or returning customer, we treat every job as important and strive for success.

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We know our job site is your home and we completely respect that. We arrive neat and clean, and tidy up after we've completed the job.

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What Our Happy Customers Have to Say

This is why we do, what we do!

Metropolitan Plumbing are proud winners of 2021 and 2020 Product Review awards in the plumbing category. These awards highlight our dedication to outstanding customer service. Product Review provides a platform for real-life experiences. Check out some of our customers' reviews below:
5 stars rating

Dave.C was very friendly and professional especially for a Sunday. He was able to identify the cause of the leaky shower head, and provide two quotes. He was also able to show what the issue was and was able to advise what he had done to fix it. Thank you.

Tyrell Tongz - QLD
5 stars rating

They replaced our old, malfunctioning toilet. The installation was quick, and they checked for any leaks thoroughly. Reliable service we can count on!

Anna Cunning - QLD
5 stars rating

I had a toilet that wouldn’t stop running, and it was wasting so much water. They arrived promptly, diagnosed the issue, and replaced the faulty parts. Now my toilet works perfectly. Great service and reasonable rates.

Caity Waters - QLD
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