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Your Questions Answered

Metropolitan Plumbing - With over 600+ 5 Star reviews on Product Review, Metropolitan Plumbing is the name you can trust

How long will the job take?

Every job is based on its merits. When quoting your job, we’ll tell you exactly how much time will be required for your circumstance, prior to any commencement. If the time is not suitable, we’ll simply reschedule a time at your convenience.

Are you licensed?

Every Metropolitan Plumbing technician is a registered plumber and gasfitter. In addition, the company is qualified to perform specified building, roofing and electrical work.

SA BLD 294133, VIC 50000, NSW 245357C, WA PL7618, QLD 1277109

How quickly can you arrive?

Wherever possible we aim to get to your home within 1 hour of your call. However if you have a preferred time, we can schedule a time that suits you.

Do you offer interest free?

Yes we do! You can take advantage of our $0 deposit, interest free payment options.

Can you come on a weekend or public holiday?

Yes, we operate 24/7 all year round, including all public holidays, and we don’t charge extra for after hours attendance.

So whatever time you need us, we can be there!

Can I pay by credit card or direct debit?

Yes, all our technicians have facilities to accept MasterCard, Visa, American Express, Cheque and cash on site.

Do you offer a guarentee on your work?

Yes, we offer a 12 month warranty guarantee on all workmanship. We also have $20 million public liability insurance for your added peace of mind. for further information you can see our full t&c’s or just ask on of our friendly call centre staff.

Can you let me know when you're on your way?

Yes of course! We have state of the art dispatch and van tracking technology, so we can give you a courtesy call when your plumber is half an hour away.

Can I book via email?

You can use our simple web bookings form located here. We’ll call you with confirmation in less than 3 minutes!

How much will it cost?

When you choose Metropolitan Plumbing you never have to worry about nasty surprises on your bill. When our friendly plumbers attend the site, they will carry out a full assessment and provide you with a fixed price for your job.

Can I book far in advance?

Yes! Just call the team or use our web bookings form.

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What Our Happy Customers Have to Say

This is why we do, what we do!

Metropolitan Plumbing are proud winners of the 2020 Product Review award in the plumbing category. This award highlights our dedication to outstanding customer satisfaction. Product Review provides a platform for real-life experiences. Check out some of our customers' reviews below:

Thank you to Matty and Peter C for their expert help and advice with a new hot water service. Matty is a superb plumber with a can-do attitude and great knowledge. Peter is efficient and knowledgeable. Both plumbers worked quietly and efficiently and tidied up afterwards.

Prudence - VIC

I rang Metropolitan to have a blocked drain cleared, they sent a local lad, Caleb. The response was within two hours and now I’ll be using Caleb and Metropolitan on a permanent basis.

Peter - SA

Callum showed up on time, was very communicative, solved the issue with no hassle. Polite and courteous. Quality young tradesman. Would definitely have him back to fix any issues in the future.

Kye - QLD

Wilson is an Australian owned and operated hot water system supplier with products to suit any need. Rest assured our technicians can install and service your Wilson hot water system.
Vulcan hot water systems are forged tough so that they can handle Australia's changeable climate without missing a beat.
Thermann is one of the most efficient water heating systems around, with a range of options from solar boosted to heat pumps. We can install, service and repair your Thermann system.
Unfortunately, Saxon no longer produces heating units, but Metropolitan can still service, repair or replace your old Saxon system.
Stiebel Eltron was established in Germany, 1924. With over 95 years of experience in making hot water units, you can expect quality.
Rinnai is one of the biggest names in hot water systems. Metropolitan Plumbing has worked with Rinnai hot water systems for over 25 years.
Rheem has been going steady, hot and strong since 1939 with a comprehensive range of solar, heat pump and gas hot water solutions.
No matter how big or small your requirements are, Everhot has the right system. We at Metropolitan can help install or service your Everhot system.
Edwards is recognised for its superior performance and outstanding range of ground and roof mounted units offered in a range of colours.
Dux is the big name in residential and commercial solar, heat pump and gas water heating. We can service and repair your Dux hot water system.
Chromagen is an internationally recognised manufacturer of highly efficient hot water systems. Metropolitan can service, replace or repair your Chromagen system.
Bosch provides quality hot water to thousands of Australians with its wide range of solar, gas and electric units.
AquaMax is the household name in hot water. We can take care of all of your Aqua Max needs from installation to repair.