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Heat Pump Hot Water

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Your Heat Pump Hot Water experts available now 24/7

Heat pump hot water systems are extremely energy efficient and are also a great alternative to solar, electric or gas.

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Heat Pump Hot Water Service and Repair

You may be thinking that they would only work in a warmer climate, with warm air to draw energy from. However, the way heat pump systems are designed is to extract warmth out of air anywhere down to -10 degrees Celcius, which means they are still a perfect option for those in cold climates.  This is very similar to how solar panels extract heat and energy from the sun.

If you want to upgrade your electric system to a heat pump, you’ll be pleased to know they share the same connections, so this is an easy job for your local Metropolitan Plumbing professional.

Heat pump hot water systems come in many brands, makes and models and we can install, service and repair all of them. Some of our most trusted and well-known brands include:

Our plumbers are fully trained and experienced in hot water systems, and heat pumps are no exception. Metropolitan Plumbing has been operating for over 25 years now and take pride in our expertise. Our plumbers will arrive at your door within an hour of your call*, with a van fully stocked, ready to complete your job on the spot in line with our same day service policy.

We even operate 24/7, so there isn’t a day or time you can’t call on us for help.

How it Works: Heat Pump

Heat pumps use the warmth from the air and electricity to pump a refrigerant through a system in order to heat water. The refrigerant used boils at low temperatures (around -26oC), allowing a heat pump to work at ambient temperatures as low as -10oC!

Heat pumps heat your water in several steps:

  1. A liquid refrigerant is passed through an evaporator where it becomes a gas. This gas picks up heat from the air.
  2. An electric compressor is used to compress the gas refrigerant, causing it to increase in temperature even more. It is now hotter than the water in the tank.
  3. This hot gas flows to a condenser and passes its heat on to the water in the tank, turning back into a liquid as it cools down.
  4. The liquid refrigerant then flows into an expansion valve where it cools, ready to be used again.

While electricity is used to power the compressor and other components of a heat pump hot water system, they are approximately three times more efficient than electric water heaters with conventional elements. The warmer the outside temperature, the easier it is for the heat pump to warm your water.

Metropolitan Plumbing - With over 600+ 5 Star reviews on Product Review, Metropolitan Plumbing is the name you can trust Metropolitan Plumbing - With over 600+ 5 Star reviews on Product Review, Metropolitan Plumbing is the name you can trust

Interest Free Hot Water

Here at Metropolitan Plumbing, we understand the unpredictable nature of hot water, which is why we are proud to offer our valued customers a range of $0 deposit, interest free payment plans**. You can choose to spread your payments across weekly or fortnightly instalments, putting you back in control of your money.

The application process is simple, with most of our customers gaining approval within minutes. Your plumber can sign you up on site and once approved, can start working on your heat pump hot water system straight away.

If you have any questions about these plans or wish to book one of our qualified plumbers, contact the team at Metropolitan Plumbing today.

FAQ - All Your Heat Pump Questions, Answered

Want to learn more about heat pump hot water systems? We've got all you need to know about it here.

Whether it’s for your pool or just general hot water use, knowing how long it takes for your heat pump hot water system to heat your water can be useful. There is an array of factors which contribute to how long your heat pump will take to heat your water:
  • Water temperature
  • Outside temperature
  • Humidity
  • Wind
  • Insulation
Modern heat pump water heaters have settings which can be useful in swapping between energy saving settings and high-demand. In a high-demand mode, your heat pump hot water system can be fully heated in 60-80 minutes. Energy saving modes increase this time to 2-3 hours.
From the fan which sucks air into the heat pump, to the compressor which creates additional heat to warm your water, older heat pumps can be quite noisy. This is especially true if it has been installed near a bedroom where you need quiet. Modern day heat pump hot water systems, however, are only slightly louder than a whisper. Despite this, poorly placed older heat pumps have given this hot water system type a bad rap, and many people shy away from them because of this. If noise is still a worry, consider having your heat pump installed away from living areas such as bedrooms and living rooms to avoid noise being a concern all together.
When looking at what size heat pump hot water system is best suited for your home, there are a few things you should consider:
  • How many people are in your home?
  • How much hot water do you use in a day?
  • What time of day do you use hot water?
  • Do multiple people use hot water at the same time of day?
  • Are there water-saving fixtures installed?
  • Does your dishwasher or washing machine use hot water?
Given that the average Australian uses approximately 75l of hot water per day, a family of four will most likely find that a 270-315l tank is suitable for their home. Depending on how many water saving measures your home employs, your storage tank could be reduced by as much as half of this!

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What Our Happy Customers Have to Say

This is why we do, what we do!

Metropolitan Plumbing are proud winners of the 2020 Product Review award in the plumbing category. This award highlights our dedication to outstanding customer satisfaction. Product Review provides a platform for real-life experiences. Check out some of our customers' reviews below:
5 stars rating

Thank you to Matty and Peter C for their expert help and advice with a new hot water service. Matty is a superb plumber with a can-do attitude and great knowledge. Peter is efficient and knowledgeable. Both plumbers worked quietly and efficiently and tidied up afterwards.

Prudence - VIC
5 stars rating

I rang Metropolitan to have a blocked drain cleared, they sent a local lad, Caleb. The response was within two hours and now I’ll be using Caleb and Metropolitan on a permanent basis.

Peter - SA
5 stars rating

Callum showed up on time, was very communicative, solved the issue with no hassle. Polite and courteous. Quality young tradesman. Would definitely have him back to fix any issues in the future.

Kye - QLD
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    Wilson is an Australian owned and operated hot water system supplier with products to suit any need. Rest assured our technicians can install and service your Wilson hot water system.

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    Rinnai is one of the biggest names in hot water systems. Metropolitan Plumbing has worked with Rinnai hot water systems for over 25 years.

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    Rheem has been going steady, hot and strong since 1939 with a comprehensive range of solar, heat pump and gas hot water solutions.

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    No matter how big or small your requirements are, Everhot has the right system. We at Metropolitan can help install or service your Everhot system.

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    Dux is the big name in residential and commercial solar, heat pump and gas water heating. We can service and repair your Dux hot water system.

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    Chromagen is an internationally recognised manufacturer of highly efficient hot water systems.  Metropolitan can service, replace or repair your Chromagen system.

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    AquaMax is the household name in hot water. We can take care of all of your Aqua Max needs from installation to repair.