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Heat Pump Hot Water

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Your heat pump hot water experts are available 24/7

Heat pump hot water systems are extremely energy efficient and are also a great alternative to solar panels, electric or gas heating.

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Heat Pump Hot Water Service and Repair

You may be thinking that a hot water heat pump would only work in a warmer climate, with warm air to draw energy from. However, the way heat pump systems are designed to operate, is to extract warmth out of the surrounding air. They can do this anywhere down to -10 degrees Celsius, which means they are still a perfect option for those in cold climates.  This is very similar to how solar panels extract heat and energy from the sun for solar hot water systems.

If you want to upgrade your electric hot water system to a heat pump unit, you’ll be pleased to know they share the same connections, so this is an easy job for your local Metropolitan Plumbing professional.

We Install and Repair An Extensive Range Of Brands

Heat pump water heaters come in many brands, makes and models and we can install, service and repair all of them. Some of our most trusted and well-known heat pump system brands include:

Our plumbers are fully trained and experienced in hot water systems, and the heat pump water heater is no exception. Metropolitan Plumbing has been operating for over 25 years now and takes pride in our expertise. Our plumbers will arrive at your door within an hour of your call*, with a van fully stocked, ready to complete your job on the spot in line with our same-day service policy.

We even operate 24/7, so there isn’t a day or time you can’t call on us for help with all things heat pumps.

The Benefits of Hot Water Heat Pumps

Heat pump hot water systems are becoming a preferred choice for many homeowners due to their numerous advantages. These include:

  • Energy-efficient: Heat pumps extract heat from the ambient air to warm water, using significantly less electricity than other hot water systems.
  • Cost savings: The efficiency in this form of water heating translates into substantial reductions in running costs over time.
  • Eco-friendly: Reduced electricity consumption in favour of renewable energy means fewer greenhouse gas emissions.
  • No combustion by-products: Unlike gas heaters, there are no harmful carbon emissions.
  • Climate adaptability: They provide consistent hot water in various climates.
  • Long lifespan: They often outlast conventional water heaters, resulting in fewer replacements and less wastage.

Note that the upfront cost of purchasing and installing a heat pump hot water system may be more than an electric or gas water heater. Considering these advantages, however, the heat pump option is both an environmentally responsible and economically sound choice. One that will help you save money and save the planet.

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How Heat Pumps Work

Hot water heat pumps use the warmth from the ambient air, and electricity to pump a refrigerant through a heat exchanger in order to heat water. The refrigerant used for heating water boils at low temperatures (around -26oC), allowing a heat pump to work at ambient temperatures as low as -10oC!

Heat pumps heat your water in several steps:

  1. A liquid refrigerant passes through an evaporator where it becomes a gas. This gas picks up heat from the air.
  2. An electric compressor is used to compress the gas refrigerant, causing it to increase in temperature even more. It is now hotter than the water in the tank.
  3. This hot gas flows to a condenser and passes its heat onto the water in the tank, turning back into a liquid as it cools down.
  4. The liquid refrigerant then flows into an expansion valve where it cools, ready to be used again.

While electricity is used to power the fan, compressor and other components of a heat pump hot water system, they are approximately three times more efficient than electric water heaters with conventional elements. The warmer the outside air temperature, the easier it is for the heat pump to warm your water.

Finance Options** For Heat Pump Hot Water Systems

Here at Metropolitan Plumbing, we understand the unpredictable nature of hot water, which is why we are proud to offer eligible customers a range of finance options**.

Just choose a payment plan with one of our providers – Zip or Humm. You have the flexibility of weekly, fortnightly or monthly instalments. Some plans even accept a $0 deposit, so you pay nothing upfront.

Your Metropolitan plumber can take you through the easy application process on site and approval usually takes only a few minutes. We can then start working on your heat pump hot water system as soon as possible.

We also accept payment by cash, cheque and credit card (Visa, Mastercard or American Express).

Book With The Experts in Hot Water Heat Pumps Today

If you have any questions about these plans or wish to book one of our qualified plumbers, contact the team at Metropolitan Plumbing today. We can help you make the switch from conventional electric water heaters or gas-powered systems to a heat pump system, or simply want to keep your existing unit in prime working condition. Contact us by phone or online; we’re available 24/7 including weekends and public holidays.

FAQ – We Answer All Your Heat Pump Questions

Want to learn more about heat pump hot water systems? We've got all you need to know about it here.

Whether it’s for your pool or just general hot water use, knowing how long it takes for your heat pump hot water system to heat your water can be useful. There is an array of factors that contribute to how long your heat pump unit will take to heat your water:
  • Water temperature
  • Ambient temperature
  • Humidity
  • Wind
  • Insulation
Modern heat pump water heaters have settings that can be useful in swapping between energy-saving settings and high-demand. In a high-demand mode, your heat pump hot water system can be fully heated in 60-80 minutes. Energy-saving modes increase this time to 2-3 hours.
From the fan which sucks air into the heat pump, to the heat pump compressor which creates additional heat to warm your water, older heat pumps can be quite noisy. This is especially true if it has been installed near a bedroom where you need quiet. Modern day heat pump hot water systems, however, are only slightly louder than a whisper. Despite this, poorly placed older heat pumps have given this hot water system type a bad rap, and many people shy away from them because of this. If noise is still a worry, consider having your heat pump installed away from living rooms and bedroom windows to avoid noise being a concern altogether.
When looking at what size heat pump hot water system is best suited for your home, there are a few things you should consider:
  • How many people are in your home?
  • How much hot water do you use in a day?
  • What time of day do you use hot water?
  • Do multiple people use hot water at the same time of day?
  • Are there water-saving fixtures installed?
  • Does your dishwasher or washing machine use hot water?
Given that the average Australian uses approximately 75L of hot water per day, a family of four will most likely find that a 270-315L tank is suitable for their home. Depending on how many water and energy-saving measures your home employs, your storage tank could be reduced by as much as half of this!
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What Our Happy Customers Have to Say

This is why we do, what we do!

Metropolitan Plumbing are proud winners of 2021 and 2020 Product Review awards in the plumbing category. These awards highlight our dedication to outstanding customer service. Product Review provides a platform for real-life experiences. Check out some of our customers' reviews below:
5 stars rating

Dave.C was very friendly and professional especially for a Sunday. He was able to identify the cause of the leaky shower head, and provide two quotes. He was also able to show what the issue was and was able to advise what he had done to fix it. Thank you.

Tyrell Tongz - QLD
5 stars rating

They replaced our old, malfunctioning toilet. The installation was quick, and they checked for any leaks thoroughly. Reliable service we can count on!

Anna Cunning - QLD
5 stars rating

I had a toilet that wouldn’t stop running, and it was wasting so much water. They arrived promptly, diagnosed the issue, and replaced the faulty parts. Now my toilet works perfectly. Great service and reasonable rates.

Caity Waters - QLD
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