Our Response to COVID-19 - Metropolitan Plumbing
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Our Response to COVID-19

Our Promise to our Customers and Staff

Metropolitan Plumbing is committed to providing a safe and healthy work environment for all customers and staff. That’s why we continue to adhere to all Covid-19 safe practices and guidelines across Australia.

UPDATE (21/07/21): Metropolitan Plumbing continues to operate as an essential business throughout lockdowns in Victoria, New South Wales and South Australia. We are also following all local restrictions in Queensland.

All of our staff and plumbers have continued to follow the necessary precautions, playing our part in stopping the spread of Covid-19. This includes:

  • Staff staying home if they are unwell; seeking medical advice where applicable;
  • Wearing masks when in social settings during periods of restrictions;
  • Respiratory etiquette, including correctly covering coughs and sneezes;
  • Frequent and thorough handwashing with soap and water, or alcohol-based hand sanitiser;
  • Sanitising work areas, including phones, iPads and all other commonly handled equipment;
  • Minimising contact with other staff and customers;
  • Rescheduling work when a customer is unwell, undergoing home quarantine or has been near an exposure site.

Meanwhile, you can rest assured that our technicians and plumbers on site are doing all they can to keep you safe. This includes:

  • Asking and/or identifying any vulnerable customers before entering;
  • Avoiding physical contact;
  • Maintaining 1.5 social distancing;
  • Wearing gloves and masks where applicable;
  • Cleaning and sanitising any work space upon completion;
  • Cleaning tools and equipment at the start and end of the job

If you have any other questions regarding our services during Covid-19 lockdowns, or just in general, do not hesitate in contacting us today. We are operating as normal, 24/7.

Metropolitan Plumbing - With over 600+ 5 Star reviews on Product Review, Metropolitan Plumbing is the name you can trust Metropolitan Plumbing - With over 600+ 5 Star reviews on Product Review, Metropolitan Plumbing is the name you can trust
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Electrical, plumbing and air conditioning work is essential and we will be available to do the jobs you require in your home. Our friendly technicians are taking all precautionary measures and keeping to best hygiene practices.

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What Our Happy Customers Have to Say

This is why we do, what we do!

Metropolitan Plumbing are proud winners of 2021 and 2020 Product Review awards in the plumbing category. These awards highlight our dedication to outstanding customer service. Product Review provides a platform for real-life experiences. Check out some of our customers' reviews below:
5 stars rating

Trent was brilliant, arrived on time and did a great job replacing our kitchen mixer tap on a Saturday evening after our existing tap fell apart. Hoping we don’t need emergency services again, but would definitely use them again!

Marc - VIC
5 stars rating

Metropolitan arrived at my door quickly and promptly. Joel diagnosed a gas leak coming from the fittings to my freestanding cooktop and sorted the issue fast. He had my gas back up and running again in no time.

Adrian - WA
5 stars rating

Metropolitan was the first to respond to me as I had a leaking shower. They were quick to send out a plumber within the hour. Jake phoned before arriving and he gave plenty of options. The service was quick and easy.

Carlene - QLD
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