product review awards

Metropolitan Plumbing Wins the 2020 Product Review Awards

Metropolitan Plumbing is proud to announce that we have won the 2020 Product Review award in the plumbing category

The annual Product Review awards are given to products and services that have been highly rated by customers. This award highlights our ongoing dedication to outstanding customer satisfaction.

Product Review is Australia’s oldest and most comprehensive online platform where consumers can rate and review products and services. They provide a platform for real-life experiences and companies cannot remove or alter reviews, so what you see is what you get.

To win an award, the Product Review team performs a qualitative analysis and metric comparison to determine a winner for a category.

As a team, we are particularly proud to receive this award because we are the only plumbing company in Australia to be recognised.

The annual Product Review Awards are further recognition of the amazing levels of customer satisfaction we have achieved over the past year by providing exceptional 24 hour emergency and general maintenance plumbing services.

At this point, we have over 270 reviews, almost 250 5-star ratings and an overall star rating of 4.7. We are extremely proud of this and continue to improve our customer service.

Over the last year, our entire team including our plumbers, dispatch team, digital marketing team, call centre and customer service staff have worked tirelessly to make sure we provide prompt, quality service to our valued customers.

Metropolitan Plumbing is part of the Metropolitan Group Australia and as a whole, we pride ourselves on customer satisfaction.

At Metropolitan Plumbing, we operate 24 hours a day and can even be at your door within the hour*. With a range of flexible payment options, we take the stress out of a plumbing emergency.

No job is too big or too small for our team of qualified local experts. From clearing blocked drains to toilet repairs – we have you covered.

The Metropolitan Plumbing team extends a huge thank you to you our valued customers. We appreciate you taking the time to provide us with your feedback and reviews.

Contact us.


Published: 20 Feb, 2020

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What Our Happy Customers Have to Say

This is why we do, what we do!

Metropolitan Plumbing are proud winners of the 2020 Product Review award in the plumbing category. This award highlights our dedication to outstanding customer satisfaction. Product Review provides a platform for real-life experiences. Check out some of our customers' reviews below:
5 stars rating

Had a great experience with Sam coming out on Public Holiday to replace a hot water system when the old one finally gave up the ghost! Super professional and friendly. Excellent job!

BP - SA
5 stars rating

Had my toilet replaced on Friday. They arrived on time and went above and beyond to finish the job professionally given it was a lot harder than first thought. Our plumber was fantastic. Would definitely use again.

Donna M - VIC
5 stars rating

Had one of the plumbers over on Saturday, fixed the hot water pipe and checked over the system. Todd from Customer Service called to check and was helpful and great service.

Tish - QLD
Metropolitan Plumbing - With over 600+ 5 Star reviews on Product Review, Metropolitan Plumbing is the name you can trust Metropolitan Plumbing - With over 600+ 5 Star reviews on Product Review, Metropolitan Plumbing is the name you can trust