product review awards

Metropolitan Plumbing Wins the 2020 Product Review Awards

Metropolitan Plumbing is proud to announce that we have won the 2020 Product Review Award in the plumbing category.

The annual Product Review awards are given to products and services that have been highly rated by customers. This award highlights our ongoing dedication to outstanding customer satisfaction.

Product Review is Australia’s oldest and most comprehensive online platform where consumers can rate and review products and services. They provide a platform for real-life experiences and companies cannot remove or alter reviews, so what you see is what you get.

To win an award, the Product Review team performs a qualitative analysis and metric comparison to determine a winner for a category.

As a team, we are particularly proud to receive this award because we are the only plumbing company in Australia to be recognised.

The annual Product Review Awards are further recognition of the amazing levels of customer satisfaction we have achieved over the past year by providing exceptional 24 hour emergency and general maintenance plumbing services.

At this point, we have over 270 reviews, almost 250 5-star ratings and an overall star rating of 4.7. We are extremely proud of this and continue to improve our customer service.

Over the last year, our entire team including our plumbers, dispatch team, digital marketing team, call centre and customer service staff have worked tirelessly to make sure we provide prompt, quality service to our valued customers.

Metropolitan Plumbing is part of the Metropolitan Group Australia and as a whole, we pride ourselves on customer satisfaction.

At Metropolitan Plumbing, we operate 24 hours a day and can even be at your door within the hour*. With a range of flexible payment options, we take the stress out of a plumbing emergency.

No job is too big or too small for our team of qualified local experts. From clearing blocked drains to toilet repairs – we have you covered.

The Metropolitan Plumbing team extends a huge thank you to you our valued customers. We appreciate you taking the time to provide us with your feedback and reviews.

Contact us.


Published: 2020-02-20

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What Our Happy Customers Have to Say

This is why we do, what we do!

Metropolitan Plumbing are proud winners of 2021 and 2020 Product Review awards in the plumbing category. These awards highlight our dedication to outstanding customer service. Product Review provides a platform for real-life experiences. Check out some of our customers' reviews below:
5 stars rating

Dave.C was very friendly and professional especially for a Sunday. He was able to identify the cause of the leaky shower head, and provide two quotes. He was also able to show what the issue was and was able to advise what he had done to fix it. Thank you.

Tyrell Tongz - QLD
5 stars rating

They replaced our old, malfunctioning toilet. The installation was quick, and they checked for any leaks thoroughly. Reliable service we can count on!

Anna Cunning - QLD
5 stars rating

I had a toilet that wouldn’t stop running, and it was wasting so much water. They arrived promptly, diagnosed the issue, and replaced the faulty parts. Now my toilet works perfectly. Great service and reasonable rates.

Caity Waters - QLD
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