10 things to Look for in an Adelaide Plumber

When you need an Adelaide plumber for your home, you want to get the right person, with the right skills, at the right price. So use this guide to ensure you get what you pay for the next time you need a plumber in Adelaide.

1. Your Adelaide plumber should be available when you need them

Lack of availability and waiting an age for an Adelaide plumber to turn up is one of the most common gripes you’ll hear. This doesn’t just apply to plumbers. It seems to be an issue which plagues all trades. When you contact an Adelaide plumber, your first question should be about availability. No one wants to wait weeks, or even days, for a plumber to come out. When you contact your plumber in Adelaide, ask them what their availability is. At Metropolitan Plumbing, we can always have a plumber at your home the same day you contact us and often within one hour*!

2. Your plumber should turn up when they say they will

There’s nothing worse than taking time off work or cancelling other commitments for an Adelaide plumber to visit, only for them to be hours late or, even worse, not turn up at all. Your plumber should always arrive at your home at the time they have said they will. They might not be able to give you an exact time, but they should be able to give you a window – ideally no more than two or three hours – in which they will arrive at your home.

3. Your Adelaide plumber should be qualified and licensed

There’s an old joke about a woman who used an unlicensed “handyman” to fit her new toilet which promptly leaked everywhere. When she asked him what was “handy” about him, he replied that he “just lived along the road”. Joking aside, plumbing is a complex trade that requires a four-year apprenticeship and various licenses. If it was easy, anyone could do it, as they say. For that reason alone, you should never ever use an unqualified or unlicensed person to complete plumbing work in your home. It’s simply not worth the risk. On top of that, any parts or appliances installed by anyone other than a qualified plumber will have their warranty voided in the event of a problem.

4. Your plumber should offer clear pricing

Clear pricing is always important but it’s even more important in these tough economic times when most of us are already doing it tough. Don’t consent to work commencing until you have a clear understanding of the pricing. Your plumber in Adelaide should clearly explain the cost of plumbing work and have your agreement before any work starts. Metropolitan Plumbing’s Adelaide plumbers will always talk you through your quote so that there are no nasty surprises.

5. Your Adelaide plumber should be neat and tidy

It might seem trivial to some but we value the importance of cleanliness and tidiness at Metropolitan Plumbing. That’s why our plumbers will always arrive at your home in a clean and tidy van with instantly recognisable livery. They will always be well presented, courteous and friendly. Perhaps most importantly, they will leave your home in the same condition as they found it, ensuring any dust or debris is removed and floors around the worksite are swept.

6. Your plumber should clearly explain the problem and solution

Have you ever used the services of a professional who completely baffled you with technical jargon? Yeah, we’ve experienced it too. It’s very frustrating. Your Adelaide plumber should inspect your plumbing and be able to explain both the problem and the solution in plain language. That ensures that you’ll know exactly what needs to be done in your home. After all, we all like to be kept in the loop! Clear communication creates trust between your plumber and you.

7. Your Adelaide plumber should be experienced

There’s no substitute for experience, as the old adage goes. This is never truer than when talking about plumbing. When you contact a plumber in Adelaide, it’s likely that experience is going to be high on your list of things to look for. There’s such a variety of issues that can occur in plumbing it is always best to have an experienced plumber who isn’t encountering a problem for the first time and can solve the issue quickly and efficiently.

8. Your plumber should use the latest tools and equipment

Modern plumbing installations and appliances are often technologically advanced and complicated to work on. For that reason, your plumber is going to need more than a plunger and a rusty hammer to inspect, locate and repair plumbing issues in your home. Metropolitan Plumbing in Adelaide utilises the latest tools and equipment to ensure all of our work is to the highest possible standard.

9. Your plumber should keep up to date

Plumbing is an innovative industry with new technologies constantly coming on to the market.  You don’t need a plumber who just does what they’ve always done and isn’t up with the latest solutions such as heat pump hot water. Metropolitan plumbers take regular refresher courses to make sure they know the latest techniques and products.

10. Your plumber should deal with emergencies at any time for the same rates

A blocked toilet, a burst pipe gushing water or a leaking hot water system are things that are best dealt with then and there.  Metropolitan Plumbing operates 24 hours a day, every day.  That includes weekends and all public holidays.  And we don’t charge extra for coming out at night or on Christmas Day.  Our rates stay the same so that your plumbing disaster becomes nothing but a memory as quickly as possible without any worries about additional costs.

Looking for plumbers in Adelaide? Contact Metropolitan Plumbing now and we can have a plumber with you today, usually within one hour*!


Published: 18 Jun, 2020

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