Adelaide Plumbers Finds and Returns Lost Dog

Local Adelaide Plumber Finds and Returns Lost Dog

Whilst installing hot water systems and clearing blocked drains is an average day for a Metropolitan technician, recently one of our plumbers got a little bit more than he bargained for on a job. What happened next? Well, you’ll have to read on to find out.

It was a Friday morning when one of our Adelaide plumbers attended a property to fix a leaking hot water system. The customer had found us on Google and couldn’t wait to book in a service.

The plumber assessed the leaking heat pump hot water system and decided that a replacement was the best course of action. Whilst heat pumps are energy efficient they are not suitable for cold climates because the longer booster run time reduces the overall efficiency of the unit. They can also be noisy if they are installed in the wrong location. As this particular heat pump unit was rather old and it was installed near a bedroom, a replacement was the most viable option.

The plumber recommended the system be replaced with a gas continuous flow unit to be installed in a more favourable location. Gas continuous flow units are fantastic because they never run out of hot water and last for about 20 years!

They are also extremely energy efficient and no power is used/wasted keeping the water hot in the tank. Once the plumber had informed the customer of the gas continuous flow benefits, he rushed out to source the new system and began the installation process.

He was about halfway through the installation process when he heard a dog barking on the street. Being the kind and considerate plumber that we expect here at Metropolitan, he rushed out onto the street and found a canine staring back at him.

Luckily, the plumber had some rope in his van that he could use as a makeshift lead to control the dog. He noticed that the dog had an address written on its tag that was only around the corner. He quickly located the dog’s address and returned it to its owner. The owner was ecstatic because the dog had been missing for several hours and they had become quite distressed.

They noted down the name of the plumber and vowed to use him for all future work. The chuffed plumber returned to the original job just five minutes later and recommended the installation of the gas continuous flow unit.

Just one hour later, the customer had a working hot water system again and the neighbourhood was free of lost dogs! They opted to pay for our service using one of our $0 deposit, interest free providers. This story further highlights the fact that our plumbers can really do it all! From dog rescues to hot water system installs, they are here for you.

Did you know we also provide a range of electrical and air conditioning services? For all general maintenance and emergency trade services in Adelaide, contact the name you know and love today.


Published: 29 Sep, 2020

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Metropolitan Plumbing are proud winners of the 2020 Product Review award in the plumbing category. This award highlights our dedication to outstanding customer satisfaction. Product Review provides a platform for real-life experiences. Check out some of our customers' reviews below:
5 stars rating

Had a great experience with Sam coming out on Public Holiday to replace a hot water system when the old one finally gave up the ghost! Super professional and friendly. Excellent job!

BP - SA
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Had my toilet replaced on Friday. They arrived on time and went above and beyond to finish the job professionally given it was a lot harder than first thought. Our plumber was fantastic. Would definitely use again.

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Had one of the plumbers over on Saturday, fixed the hot water pipe and checked over the system. Todd from Customer Service called to check and was helpful and great service.

Tish - QLD
Metropolitan Plumbing - With over 600+ 5 Star reviews on Product Review, Metropolitan Plumbing is the name you can trust Metropolitan Plumbing - With over 600+ 5 Star reviews on Product Review, Metropolitan Plumbing is the name you can trust