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8 Things to Look for in a Perth Plumber

Don’t know what to look for when you type ‘plumber Perth‘ in your web browser? This guide will ensure you get what you pay for the next time you need a plumber in Western Australia.

1. Qualified and Licensed Plumbing Perth

The first thing you want to look for in a Perth plumber is that they are licensed. Plumbing is a complex trade that requires a four-year apprenticeship and various other licenses. It is a trade that provides great financial gain and job satisfaction. But if it was that easy, everyone would do it. Before you call upon a plumber, you should ensure they have the right qualifications. You can often find this information on their website. Any parts or appliances installed by anyone other than a qualified plumber will have their warranty voided in the event of a problem.

2. Availability of Plumbers in Perth

The last thing you want to do in the event of a plumbing emergency is wait around. You want to choose a plumber who is ready when you need them. Ideally a company like Metropolitan Plumbing who can be at your door within 1 hour of your emergency. No one wants to wait weeks, or even days, for a plumber to come out. When you contact your plumber in Perth, ask them what their availability is!

3. Perth Plumbing Time Transparency

You want your plumber in Perth to arrive on time. There’s nothing worse than taking time off work or cancelling other commitments for your plumber to rock up late, or even worse, not turn up at all. When you contact a plumber, they may not be able to give you an exact time frame but at least try to get a fixed window. Ideally no more than two or three hours – in which they will arrive at your home.

4. Upfront Plumbing Prices

Plumbing can often be expensive. The last thing you want is an unexpected bill at the end of your service. Clear pricing is always important but it’s even more important in these tough economic times when most of us are already doing it tough. Make sure you check with your plumber what the price will be before they commence the work. At Metropolitan Plumbing, our Perth plumbers will always talk you through your quote so that there are no nasty surprises.

5. Pay Later Plumbing Perth

If you are worried about the cost of your service or you want the ability to pay off the plumbing work in manageable instalments, look for a plumbing company who uses after pay services. At Metropolitan Plumbing, we offer a range of $0 deposit, interest free payment plans. We work with Zip Pay, Open Pay and Humm. These organisations allow you to pay off the work in manageable instalments. You can choose weekly or fortnightly repayments. And our plumbers in Perth have the technology to set you up at your door!

6. After Hours Costs

If you encounter a plumbing emergency outside of the conventional 9-5 business hours, you don’t want to be afraid of the cost. Looking for a company who don’t charge extra for after hours services can be very beneficial. At Metropolitan, we don’t charge any extra for after hours plumbing services. That means no matter what time of the day, our rates stay the same!

7. Neat and Tidy Plumbing Perth

It might seem trivial to some but we value the importance of cleanliness and tidiness at Metropolitan Plumbing. That’s why our plumbers will always arrive at your home in a clean and tidy van with instantly recognisable livery. They will always be well presented, courteous and friendly. Perhaps most importantly, they will leave your home in the same condition as they found it, ensuring any dust or debris is removed and floors around the worksite are swept.

8. Clearly Outline the Issue

Have you ever used the services of a professional who completely baffled you with technical jargon? Yeah, we’ve experienced it too. It’s very frustrating. Your Perth plumber should inspect your plumbing and be able to explain both the problem and the solution in plain language. That ensures that you’ll know exactly what needs to be done in your home. After all, we all like to be kept in the loop! Clear communication creates trust between your plumber and you.

 


Published: 21 Aug, 2020

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What Our Happy Customers Have to Say

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Metropolitan Plumbing are proud winners of the 2020 Product Review award in the plumbing category. This award highlights our dedication to outstanding customer satisfaction. Product Review provides a platform for real-life experiences. Check out some of our customers' reviews below:
5 stars rating

Had a great experience with Sam coming out on Public Holiday to replace a hot water system when the old one finally gave up the ghost! Super professional and friendly. Excellent job!

BP - SA
5 stars rating

Had my toilet replaced on Friday. They arrived on time and went above and beyond to finish the job professionally given it was a lot harder than first thought. Our plumber was fantastic. Would definitely use again.

Donna M - VIC
5 stars rating

Had one of the plumbers over on Saturday, fixed the hot water pipe and checked over the system. Todd from Customer Service called to check and was helpful and great service.

Tish - QLD
Metropolitan Plumbing - With over 600+ 5 Star reviews on Product Review, Metropolitan Plumbing is the name you can trust Metropolitan Plumbing - With over 600+ 5 Star reviews on Product Review, Metropolitan Plumbing is the name you can trust