what to look for in a Brisbane plumber

5 Things to Look for in a Brisbane Plumber

Don’t know what to look for when you type ‘plumber in Brisbane‘ in your web browser? This guide will ensure you get what you pay for the next time you need a plumber in the Sunshine State.

1. Experienced Plumbers in Brisbane

The first thing you want to look for in a Brisbane plumber is that they have experience. The last thing you want is a plumber who has no idea what they are doing. With Metropolitan Plumbing, we have been in the game for 25 years. We have seen it all. From blocked drains to burst pipe repairs, no job is too big or too small. In the last five years, we have even branched out into the electrical and air conditioning sectors.

2. Available Brisbane Plumbing

When emergency strikes, the last thing you want to do is wait around. Choosing a plumber who has 24/7 readiness is of the utmost importance. A company who can be at your door within 1 hour is a huge plus. No one wants to wait weeks, or even days, for a plumber to come out. When you contact your plumber in Brisbane, ask them what their availability is! At Metropolitan Plumbing, we operate every day of the year and can even be at your door within the hour*. What’s more, we don’t charge any extra for after hours service.

3. After Pay Plumbing

If you are worried about the cost of your service or you want the ability to pay off the plumbing work in manageable instalments, look for a plumbing company who uses after pay services. At Metropolitan Plumbing, we offer a range of $0 deposit, interest free payment plans. We work with Zip Pay, Open Pay and Humm. These organisations allow you to pay off the work in manageable instalments. You can choose weekly or fortnightly repayments. And our plumbers have the technology to set you up at your door!

4. Transparency

Have you ever used the services of a professional who completely baffled you with technical jargon? Yeah, we’ve experienced it too. It’s very frustrating. Your Brisbane plumber should inspect your plumbing and be able to explain both the problem and the solution in plain language. That ensures that you’ll know exactly what needs to be done in your home. After all, we all like to be kept in the loop! Clear communication creates trust between your plumber and you. They should clearly outline the price from the beginning. Upfront pricing is essential. Before the work begins you want to be assured that the price is within your budget. This way, there will be no nasty surprises when the bill arrives.

5. Clean Plumbers Brisbane

It might seem trivial to some but we value the importance of cleanliness and tidiness at Metropolitan Plumbing. That’s why our plumbers will always arrive at your home in a clean and tidy van with instantly recognisable signage. That van will be stocked with the latest technology to complete most plumbing emergencies on the spot. Our plumbers will always be well presented, courteous and friendly. Perhaps most importantly, they will leave your home in the same condition as they found it, ensuring any dust or debris is removed and floors around the worksite are swept.


Published: 16 Oct, 2020

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Electrical, plumbing and air conditioning work is essential and we will be available to do the jobs you require in your home. Our friendly technicians are taking all precautionary measures and keeping to best hygiene practices.

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We believe in transparency. We will guide you through our process, answer your questions and provide you with an upfront, no obligation fixed prices.

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No matter how big or small the job is, whether you're a new or returning customer, we treat every job as important and strive for success.

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We know our job site is your home and we completely respect that. We arrive neat and clean, and tidy up after we've completed the job.

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What Our Happy Customers Have to Say

This is why we do, what we do!

Metropolitan Plumbing are proud winners of the 2020 Product Review award in the plumbing category. This award highlights our dedication to outstanding customer satisfaction. Product Review provides a platform for real-life experiences. Check out some of our customers' reviews below:
5 stars rating

Thank you to Matty and Peter C for their expert help and advice with a new hot water service. Matty is a superb plumber with a can-do attitude and great knowledge. Peter is efficient and knowledgeable. Both plumbers worked quietly and efficiently and tidied up afterwards.

Prudence - VIC
5 stars rating

I rang Metropolitan to have a blocked drain cleared, they sent a local lad, Caleb. The response was within two hours and now I’ll be using Caleb and Metropolitan on a permanent basis.

Peter - SA
5 stars rating

Callum showed up on time, was very communicative, solved the issue with no hassle. Polite and courteous. Quality young tradesman. Would definitely have him back to fix any issues in the future.

Kye - QLD
  • Wilson Hot Water Logo

    Wilson is an Australian owned and operated hot water system supplier with products to suit any need. Rest assured our technicians can install and service your Wilson hot water system.

  • Vulcan Hot Water Logo

    Vulcan hot water systems are forged tough so that they can handle Australia's changeable climate without missing a beat.

  • Thermann Hot Water Logo

    Thermann is one of the most efficient water heating systems around, with a range of options from solar boosted to heat pumps. We can install, service and repair your Thermann system.

  • Saxon Hot Water Logo

    Unfortunately, Saxon no longer produces heating units, but Metropolitan can still service, repair or replace your old Saxon system.

  • Stiebel Eltron Hot Water Logo

    Stiebel Eltron was established in Germany, 1924. With over 95 years of experience in making hot water units, you can expect quality.

  • Rinnai Hot Water Logo

    Rinnai is one of the biggest names in hot water systems. Metropolitan Plumbing has worked with Rinnai hot water systems for over 25 years.

  • Rheem Hot Water Logo

    Rheem has been going steady, hot and strong since 1939 with a comprehensive range of solar, heat pump and gas hot water solutions.

  • Everhot Hot Water Logo

    No matter how big or small your requirements are, Everhot has the right system. We at Metropolitan can help install or service your Everhot system.

  • Edwards Hot Water Logo

    Edwards is recognised for its superior performance and outstanding range of ground and roof mounted units offered in a range of colours.

  • Dux Hot Water Logo

    Dux is the big name in residential and commercial solar, heat pump and gas water heating. We can service and repair your Dux hot water system.

  • Chromagen Hot Water Logo

    Chromagen is an internationally recognised manufacturer of highly efficient hot water systems.  Metropolitan can service, replace or repair your Chromagen system.

  • Bosch Hot Water Logo

    Bosch provides quality hot water to thousands of Australians with its wide range of solar, gas and electric units.

  • AquaMAX Hot Water Logo

    AquaMax is the household name in hot water. We can take care of all of your Aqua Max needs from installation to repair.

Metropolitan Plumbing - With over 600+ 5 Star reviews on Product Review, Metropolitan Plumbing is the name you can trust Metropolitan Plumbing - With over 600+ 5 Star reviews on Product Review, Metropolitan Plumbing is the name you can trust