5 things to look for in a Melbourne plumber

5 things to look for in a Melbourne plumber

Sick of surfing the web for ‘plumber Melbourne‘ and getting nowhere? When you need a Melbourne plumber for your home, you want to get the right person, with the right skills, at the right price. So use this guide to ensure you get what you pay for the next time you need a plumber in Melbourne.

1. Reliability

The most important thing to think about when calling upon a plumber is reliability. There’s nothing worse than taking time off work or cancelling other commitments only for your plumber to be a no show. You want a plumber who will show whenever you need them. Ideally, a company who operates 24/7, so no matter what time of the day or night, they will be available. They might not be able to give you an exact time, but they should be able to give you a window – ideally no more than two or three hours – in which they will arrive at your home.

2. Qualified and Licensed Melbourne Plumbers

You want to choose a plumbing company that has been in the game for a long period of time. Plumbing is a complex trade that requires a four-year apprenticeship and various licenses. It is simply not a trade that anyone can just do. Any parts or appliances installed by anyone other than a qualified plumber will have their warranty voided in the event of a problem. Here at Metropolitan, we have been servicing the nation for 25 years now. We have the experience and credibility to back our work.

3. Upfront Pricing

Clear, honest and upfront pricing is another key consideration when you are looking for a plumbing company. Clear pricing is always important but it’s even more important in these difficult economic times when most of us are already doing it tough. You want to be exactly sure of how much your service will cost before the work begins. Your plumber in Melbourne should clearly explain the cost of plumbing work and have your agreement before any work starts. Here at Metropolitan, we provide upfront pricing before the work begins so you know exactly what you are up for right from the get-go.

4. Transparency

You want your plumber to clearly explain the problem and use a language that is easy to understand. Nobody likes being baffled with technical jargon. Your Melbourne plumber should inspect your plumbing and be able to explain both the problem and the solution in plain language. This will ensure you know exactly what the problem is and the work that is about to commence. We don’t want the wool to be pulled over your eyes in any situation.

5. The Latest and Greatest Equipment

When you call upon a plumber in an emergency situation, you want to make sure that they have the tools to tackle the job. In most cases, your plumber is going to need more than a plunger and a rusty hammer to inspect, locate and repair plumbing issues in your home. Here at Metropolitan, our vans come stocked with the latest plumbing technologies. We have the heavy artillery of the plumbing world. No job is too big or too small for our team of local experts across the nation.


Published: 4 Sep, 2020

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Metropolitan Plumbing are proud winners of the 2020 Product Review award in the plumbing category. This award highlights our dedication to outstanding customer satisfaction. Product Review provides a platform for real-life experiences. Check out some of our customers' reviews below:
5 stars rating

Had a great experience with Sam coming out on Public Holiday to replace a hot water system when the old one finally gave up the ghost! Super professional and friendly. Excellent job!

BP - SA
5 stars rating

Had my toilet replaced on Friday. They arrived on time and went above and beyond to finish the job professionally given it was a lot harder than first thought. Our plumber was fantastic. Would definitely use again.

Donna M - VIC
5 stars rating

Had one of the plumbers over on Saturday, fixed the hot water pipe and checked over the system. Todd from Customer Service called to check and was helpful and great service.

Tish - QLD
Metropolitan Plumbing - With over 600+ 5 Star reviews on Product Review, Metropolitan Plumbing is the name you can trust Metropolitan Plumbing - With over 600+ 5 Star reviews on Product Review, Metropolitan Plumbing is the name you can trust