10 things to look for in a Gold Coast plumber

10 Things To Look For in a Gold Coast Plumber

When you’re in an emergency that requires urgent plumbing repairs, or just want to bring in a local Gold Coast plumber for routine maintenance, you want to call the best. They need to have the knowledge, experience and manners to make you feel at ease. So, if you’re looking for the top plumber in the Gold Coast, use this checklist.

1. Your Gold Coast Plumber Must Be Licensed

The absolute last thing you want when you need an emergency plumber ASAP is to have an unqualified, unlicensed plumber or tradie in your home. Yeah, you can probably get “mate’s rates” from your best friend’s… husband’s… cousin. However, do you know if they’re completely above board and can provide reliable plumbing services that won’t come back to bite you in the future?

Plumbing is a complex trade that requires a four-year apprenticeship, Certificate III in Plumbing, and several other licences and accreditations. It’s not easy. But it is worth it – especially in the event of a plumbing emergency. Using a fully qualified plumber from a reputable Gold Coast plumbing company means you can rely on their work and be assured any appliances or parts used will still come under warranty.

2. They Should Be Available When You Need Them

It’s frustrating when you can’t get a plumber on the Gold Coast QLD to come at a time that suits you. Usually, it means taking time off work and waiting at home for hours. That’s why Metropolitan Plumbing is a leader in flexibility, with plumbers scheduled around the clock. No matter the time, or day, we can organise for one of our technicians to visit you for all your plumbing needs. And we always aim to live up to our promise of same day service within an hour* of your call!

3. Gold Coast Plumbers Should Have Experience

When you contact any Gold Coast plumbers, you want the reassurance you can count on them for any job. That’s because there’s no substitute for trusted professional plumbers with experience, especially with plumbing emergencies. They should know how to handle routine tasks and adapt when things are far more uncertain. They’ll also be able to identify potential issues now before they escalate into major problems, helping you avoid the need for other plumbing services in the future.

Whether they’re replacing hot water systems or fixing a blocked drain, the experience of Metropolitan’s Gold Coast plumbers means they can take the pressure off your shoulders and have your day back on track in a hurry.

4. They Should Turn Up At The Promised Time

Not only do you want a plumber that turns up at a time to suit you, but you also want them to arrive on time. What point is there to a plumber who says they’ll arrive between 9-12 and finally rocks up at 2 pm with an iced coffee in one hand and a sausage roll in the other? Punctuality should never be an add-on; it should be a part of the basic package of reliable plumbing services when it comes to booking a plumber across all Gold Coast suburbs.

5. Your Plumber Should Offer Clear, Upfront Pricing

For a general plumbing maintenance job, you should never accept pricing uncertainty. Plumbers and gas fitters should have confidence in their services and provide upfront prices. Especially during uncertain times, we never recommend consenting to work until you have a clear knowledge of the price. Every Metropolitan plumber will go through the costs before any work begins, so there are no nasty surprises later on.

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6. Gold Coast Plumbers Need To Be Neat and Tidy

How frustrating is it cleaning up after a plumber’s done their job? There’s gunk on the wall, muddy boot prints and broken parts and leaking pipes scattered everywhere. A customer should never settle for having to clean up after a technician visits.

All Gold Coast plumbers at Metropolitan Plumbing will arrive at your home in a clean and tidy van. They will always be well presented, courteous and friendly. Most importantly, they’ll leave your home in the same condition as they found it, ensuring any dust or debris is removed and floors around the worksite are swept.

7. They Should Clearly Explain the Problem and Solution

Have you ever used the services of a professional who uses confusing technical jargon?  You want someone who can explain the problem and solution in simple terms, so you know what’s happening every step of the way. It’s even better when they provide extra tips for looking after your long term plumbing needs. Helping you prevent water leaks and other major issues from popping up.

Trust between you and a plumber on the Gold Coast region begins with clear communication.

8. Your Gold Coast Plumber Should Be Up To Date…

In the plumbing industry, new products are always coming onto the market. Hot water systems become more efficient and advanced, as do gas appliances. You can’t rely on a plumber who has been doing the same thing for 30 years when the products they’re servicing are only a few years old. Metropolitan plumbers take regular refresher courses to make sure they are up to speed with the latest techniques and products for repairs and installation.

9. …And Use The Latest Tools and Equipment

Likewise, as plumbing techniques have advanced, so have the tools and equipment. For that reason, your plumber needs more than a plunger and a rusty hammer to deal with complex plumbing issues. Metropolitan Plumbing Gold Coast has vans fully stocked with the latest tools and equipment. Our plumbers ensure all work is done efficiently and to the highest possible standard.

10. Your Gold Coast Plumber Should Deal With Emergencies at the Same Rates

Blocked toilets, a burst pipe gushing water or a leaking hot water system are things that are best dealt with on the spot. Metropolitan Plumbing provides reliable same day service 24 hours a day, every day of the year. That includes plumbing and gas fitting services on weekends and all public holidays for Gold Coast residents. We will charge you the same price for emergency plumbing done on June 3 as we do on Christmas Day. Our rates stay the same so you can trust all plumbing disasters will be quickly forgotten. Whether it’s a blocked drain, gas leak detection or burst pipes.

Trust Metropolitan For All Your Gold Coast Plumbing Services

When needing a plumber Gold Coast locals choose the gold standard in service and expertise, and rightly so. From emergency plumbing situations and unclogging blocked drains, to hot water system installation and everything in between, you can rely on the local plumbers on the Gold Coast QLD at Metropolitan to provide exactly that.

So if you’re looking for the best Gold Coast plumbing company to attend to your gas fitting or plumbing problems, contact Metropolitan Plumbing. We’re just a phone call away, and we can have a plumber at your home within an hour* of your call!


Published: 2020-11-06

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Metropolitan Plumbing are proud winners of 2021 and 2020 Product Review awards in the plumbing category. These awards highlight our dedication to outstanding customer service. Product Review provides a platform for real-life experiences. Check out some of our customers' reviews below:
5 stars rating

Dave.C was very friendly and professional especially for a Sunday. He was able to identify the cause of the leaky shower head, and provide two quotes. He was also able to show what the issue was and was able to advise what he had done to fix it. Thank you.

Tyrell Tongz - QLD
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They replaced our old, malfunctioning toilet. The installation was quick, and they checked for any leaks thoroughly. Reliable service we can count on!

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I had a toilet that wouldn’t stop running, and it was wasting so much water. They arrived promptly, diagnosed the issue, and replaced the faulty parts. Now my toilet works perfectly. Great service and reasonable rates.

Caity Waters - QLD
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